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Scirj, Volume VIII [2020]
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Scirj Volume VIII, Issue I, January 2020 Edition
ISSN: 2201-2796

THE EFFECT OF IMPLEMENTATION OF POLICY AND COORDINATION ON THE QUALITY OF SERVICE IN THE CAPITAL INVESTMENT AND INTEGRATED SERVICES OF THE SPECIAL PROVINCE OF THE JAKARTA CAPITAL PROVINCE

Hadi Makayasa Sembiring, Dr. Rahimullah, Dr. Ir. Sriyono Joko Sutopo

Abstract: The current condition of public service delivery is still inadequate, because there are still many complaints and complaints from the public both directly and through the mass media, such as convoluted procedures, there is no certainty over the completion period, it is unclear how much the cost must be incurred, the requirements non-transparent attitude of officers who are not good, resulting in decreased quality of service to the community.

Reference this Paper: THE EFFECT OF IMPLEMENTATION OF POLICY AND COORDINATION ON THE QUALITY OF SERVICE IN THE CAPITAL INVESTMENT AND INTEGRATED SERVICES OF THE SPECIAL PROVINCE OF THE JAKARTA CAPITAL PROVINCE by Hadi Makayasa Sembiring, Dr. Rahimullah, Dr. Ir. Sriyono Joko Sutopo published at: "Scientific Research Journal (Scirj), Volume VIII, Issue I, January 2020 Edition, Page 12-18 ".

Search Terms: policy implementation, coordination, service quality

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