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Scirj Volume VIII, Issue II, February 2020 Edition
ISSN: 2201-2796

AN INVESTIGATION OF EFFECT OF LANGUAGE BARRIER ON EFFECTIVE COMMUNICATION FOR THE PROVISION OF QUALITY HEALTHCARE: A CASE OF KERICHO COUNTY HEALTH FACILITIES, KENYA

G. A Obel, Dr. Peter Muhoro Mwangi, Dr.Kimetto Richard

Abstract: The community within the County is heterogeneous and multilingual, as a result, a number of challenges arise in communication during clinical sessions with expatriate, foreign and local medical staff. Little efforts have been made to bridge the gap brought about by language barrier so, patient physician interaction is compromised and quality care threatened. This study therefore was an investigation of the effect of language barrier on effective communication for the provision of quality healthcare: in Kericho County health facilities, Kenya. The specific objectives of the study were to: examine the effect of phonology on effective communication; find out the effect of mother-tongue interference on effective communication; determine the effect of grammatical distortion on effective communication; and investigate the effect of lexical deviation on effective communication for the provision of quality healthcare in Kericho County health facilities, Kenya. The study was based The Behaviorist and The Contrastive Analysis Theories.

Reference this Paper: AN INVESTIGATION OF EFFECT OF LANGUAGE BARRIER ON EFFECTIVE COMMUNICATION FOR THE PROVISION OF QUALITY HEALTHCARE: A CASE OF KERICHO COUNTY HEALTH FACILITIES, KENYA by G. A Obel, Dr. Peter Muhoro Mwangi, Dr.Kimetto Richard published at: "Scientific Research Journal (Scirj), Volume VIII, Issue II, February 2020 Edition, Page 7-44 ".

Search Terms: LANGUAGE BARRIER, EFFECTIVE COMMUNICATION, QUALITY HEALTHCARE

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