Analyzing and improving user experience in cryptocurrency applications by Alona Dobshynska, Scientific Research Journal (Scirj), Volume XII, Issue VIII, August 2024 Edition

Scirj Volume XII, Issue VIII, August 2024 Edition
ISSN: 2201-2796

Analyzing and improving user experience in cryptocurrency applications

Alona Dobshynska

Abstract: This paper aims to analyze and improve user experience (UX) in cryptocurrency applications. The study takes an interdisciplinary approach combining UX design principles, behavioral economics, and fintech innovation. Key UX challenges are identified, including cognitive complexity, security concerns, limited integration with traditional finance, and the impact of volatility. Innovative solutions are proposed with a focus on intuitive interfaces, educational elements and hybrid financial instruments. As an example, a cryptocurrency card with a line of credit function was presented. Quantitative results show a significant improvement in usability metrics: SUS scores improved, user retention rates increased, and key transaction times decreased. The study concludes that improving UX is critical for cryptocurrency adoption and integration into the global financial system. Future research directions include longitudinal studies on the impact of UX, developing standardized metrics, and exploring cultural factors of cryptocurrency interface perception.

Reference this Paper: Analyzing and improving user experience in cryptocurrency applications by Alona Dobshynska published at: "Scientific Research Journal (Scirj), Volume XII, Issue VIII, August 2024 Edition, Page 24-32 ".

Search Terms: user experience, cryptocurrency, fintech, blockchain, interface design, cognitive ergonomics, financial inclusion, digital wallet, crypto-card, behavioral economics.

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