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Scientific Research Journal

Scirj Volume XIII, Issue II, February 2025 Edition
ISSN: 2201-2796


Publication starts: 15th February 2025
Full Paper available from: 15th February 2025


Emotional Intelligence and Artificial Intelligence: Relation and Exploring the World of Human Touch and Machine
Hossain KA

Abstract: Emotional Intelligence (EI) encompasses self-awareness, emotional control, motivation, empathy, and social skills. These traits are necessary for complicated social interactions, solid relationships, and personal and professional success. Artificial Intelligence (AI) is an area of computer science that develops algorithms and systems that perform tasks that typically require human intelligence, such as perception, reasoning, learning and decision-making. AI refers to the simulation of human intelligence in machines that are programmed to think, learn, and make decisions. AI can help to deliver services more effectively, strengthen the decision-making process, and increase overall efficiency. Over the past few decades, we have seen tremendous progress in AI, with machines now able to analyse speech and images, understand language and even beat grandmasters in chess. AI systems can analyse facial expressions and voice patterns during therapy, helping therapists adjust treatments to patients emotional needs. Several promising research pathways may bridge AI and EI. A major research field is creating AI systems that can recognise emotions and behave appropriately. This requires breakthroughs in NLP to generate emotionally complex text and voice, and in robot motion control to develop embodied responses that demonstrate empathy and comprehension. To create and deploy these technologies ethically, researchers must study the ethical implications of AI-driven emotional manipulation and the risk of bias in emotional recognition algorithms. AI may improve EI in many fields. As AI and EI research advances, AI systems will be able to recognise and respond to emotions in compassionate and natural ways, enabling more natural and acceptable human-machine interactions.

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