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Tags: cUSTOMER MODEL STUDY FOCUSED ON SERVICE IN PDAM MAKASSAR CITY

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THE PUBLIC SERVICE PERFORMANCE IN PERSPETIVE NEW PUBLIC MANAGEMENT (NPM) (A CUSTOMER MODEL STUDY FOCUSED ON SERVICE IN PDAM MAKASSAR CITY, IN 2012)

This study purposes to (1) analyze and describe the performance of PDAM service area in Makassar concerned with distributing public service to its customer; (2) describe the gap between performance of PDAM Service Unit in Makassar and it’s…

Tags: cUSTOMER MODEL STUDY FOCUSED ON SERVICE IN PDAM MAKASSAR CITY

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